Brookfield Properties Tenant Account Analyst in Chicago, Illinois

Company Overview

Brookfield Properties has an immediate need for an Tenant Accountant Analyst at the corporate headquarters in Chicago, IL.

Brookfield Properties is a retail real estate company headquartered in Chicago, Illinois and owned by affiliates of Brookfield Asset Management. Our regional shopping centers are destinations for retail, lifestyle, dining, entertainment and so much more. Our extensive portfolio of properties spans the nation, encompassing over 150 locations across 42 states and representing over 146 million square feet of retail space. All of our properties are strategically located in regional and coastal areas that constitute the "heart" of America.

Our passionate team is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving and innovating to meet the needs of our communities. Our company culture celebrates collaboration, encourages an entrepreneurial spirit and values diversity. We are very proud to have a team of premier talent who are in it to win it. We invite you to be part of our success story.

Position Overview

The Tenant Account Analyst is responsible for the collection of rents, identification and resolution or escalation of tenant issues, maintenance of tenant database, account analysis, reconciliation, and reporting as applicable.


  • Review and analyze aged receivables reports and system information to determine priority of tenant contacts

  • Perform collection calls on base rents and other charges on assigned tenant accounts pursuant to established department policies and procedures

  • Provide customer service to both tenants and internal customers including: Leasing, Asset Management, Accounting, etc.

  • Prepare interpretation of lease language for review by Manager for response to tenant inquiries

  • Recommend action to management (default, litigation, etc.). for tenants who do not remit payment

  • Utilizing best available tools, reconcile accounts, including the proper allocation of cash to charges

  • Perform collection calls/action on tenants identified as Unpaid Current, Prior Month, Payment Arrangement and Promissory Note, etc.

  • Maintain comment field in JDE collection module

  • Perform follow-up actions on a timely basis to ensure tenant commitments are met

  • Identify tenant issues and resolve or escalate to Manager in a timely manner

  • Other duties as assigned


  • Bachelor's Degree in Accounting

  • 1 year of experience with ERP general ledger (e.g. JD Edwards)

  • Real estate accounting preferred

  • Deadline-focused; organized; problem-solving skills

  • Demonstrated written/oral communication and documentation skills

  • Basic/Intermediate Excel skills

  • Detail oriented

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.


Job ID 2018-2678

Category Accounting / Finance